Counselling Agreement

After my first few sessions, I was almost immediately feeling more confident.  Although it was the things I was doing in day to day life that were changing the way I felt, the advice and information I was given from Alastair most definitely set me on the path to the confidence I have gained. 

By the end of my time with Alastair I am now a completely different person to what I was this time last year. I feel like nothing can phase me and I can do anything I put my mind to...I would like to say a massive thank you to Alastair and I would definitely recommend Kingdom Counselling to anyone who feels they need help.

 

Grant, 23, Fife.

Sessions


You can meet with the counsellor for an unlimited number of appointments.  You and the counsellor can review whether to continue counselling at any stage.  Each session lasts 45-50 minutes. 

Cancellations


Please telephone 07732 985928 or email counsellingkingdom@gmail.com if you cannot attend a scheduled appointment.  

 

Cancellations with five or more day’s notice will not incur a charge.  Cancellations with less notice than five day’s notice will incur a £20 charge unless rebooking in the same week.  Same day cancellations and missed appointments will incur the full appointment fee as a charge.

Confidentiality and Data Protection


Kingdom Counselling offers a confidential service.  The counsellor will keep notes of each session you attend as well as your clinical questionnaire data and personal information.  This information is held confidentially for 5 years after your last appointment in accordance with the General Data Protection Regulation (2018).  


We will not disclose your information to any third party unless required to do so by law (i.e. child  protection or terrorism offences) or where a risk of harm to you or another person exists. You can formally request to access your personal data by speaking to your counsellor.


You are required to maintain the counsellor’s confidentiality as part of this agreement.  It is not permissible to record appointments by any means.

Further Information


The counsellor is an accredited member of the British Association of Counselling & Psychotherapy. For further information, or for complaints, please visit www.bacp.co.uk or call 01455 883300. 


If you require urgent support between appointments please contact your GP, the Samaritans on 116 123, Breathing Space on 0800 83 85 87 or NHS 24 on 111.

When using Zoom or telephone for appointments, the counsellor will contact you when a connection fails and the problem is with their technology.  If the connection fails due to a problem with your technology, please make attempts to contact the counsellor via another means.